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Responsible Gaming

Responsible Play at Sahabet — Keep the Fun, Leave the Addiction

Sahabet believes gaming is entertainment, not a livelihood. We are committed to protecting every player's mental and financial well-being. On this page, you'll learn how to use sahabet's responsible gaming tools to stay safe and enjoy gaming in a healthy way.

For Ages 18 and Above
Play Responsibly

Important Notice: Online gaming is for players aged 18 and above only. Gaming is a form of entertainment — do not treat it as a source of income. If you feel gaming is negatively affecting your life, please seek help immediately and use sahabet's responsible gaming tools.

24/7 Support Available
18+ Age Limit Confirmed
6 Protection Tools
100% Free Support
Our Commitment

How does Sahabet ensure responsible gaming?

We back our words with action. Sahabet offers multiple automatic and user-controlled protection tools.

Set Deposit Limit

At Sahabet, you can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded, helping you stay in control of your budget.

Session Time Limit

Set a time limit for your gaming sessions at Sahabet. When the time is up, sahabet will automatically remind you to take a break and log you out if necessary.

Cooling-Off Period

If you feel like you need a short break, use Sahabet's Cooling-Off feature. You can pause your gaming activity for anywhere from 24 hours to 6 weeks.

Self-Exclusion Feature

For extended breaks, use Sahabet's Self-Exclusion feature. You can deactivate your account for anywhere from 6 months to 5 years, or permanently.

Set Loss Limit

At Sahabet, you can set a maximum loss limit for a given time period. Once the limit is reached, sahabet automatically stops your gaming session to protect you from further losses.

Reality Check Reminder

Sahabet sends regular "Reality Check" notifications during your sessions. These show you how long you've been playing and your current win/loss balance, so you can make informed decisions.

Table of Contents
Emergency Support

If you or someone you know is struggling with gaming addiction, contact sahabet customer care. We're here 24/7.

What Is Responsible Gaming, Really?

Responsible Gaming means enjoying games as a form of entertainment — not as a source of financial stress, anxiety, or family conflict. Sahabet has believed in this principle from day one, and it's reflected at every level of our platform.

Online gaming in Bangladesh is growing rapidly. Millions of people turn to platforms like sahabet every day for entertainment. Problems arise, however, when gaming spirals out of control. That's why sahabet doesn't just offer gaming — it also provides tools to set limits, self-assess, and access help whenever needed.

Responsible gaming at Sahabet means three core things: Awareness (staying aware of your own gaming behavior), Control (using tools to limit your gaming) and Support (seeking expert advice when needed). These three pillars form the foundation of sahabet's responsible gaming program.

Sahabet's core principles: Play because you want to, stop because you want to — no pressure, no obligation. Sahabet always respects your choices.

Sahabet's Responsible Gaming Principles

Sahabet's responsible gaming program is built on a set of core principles that are not just written policy — they are actively reflected in our day-to-day operations.

  • Entertainment First: Sahabet always presents gaming as entertainment. We never promote gaming as a reliable way to earn money.
  • Transparent Information: The odds of winning and losing for each game are clearly displayed so players can maintain realistic expectations.
  • Age Verification: Sahabet strictly prevents underage registration. An account cannot be activated until age verification is confirmed through the KYC process.
  • Help Setting Personal Limits: You can set deposit, loss, or session limits at any time, and sahabet enforces them strictly.
  • Trained Support Team: Sahabet's customer service representatives are trained in responsible gaming and are equipped to point you in the right direction whenever you need support.
  • No pressure: Sahabet never encourages you to keep playing after a loss. We know that choosing to stop takes real courage.
Protection Tools

Use Sahabet's Gaming Protection Tools

1

Deposit Limit

Set your maximum daily, weekly, or monthly deposit amount from your account settings. Decreasing a limit takes effect immediately; increasing one takes effect after 72 hours — this is intentional.

2

Loss Limit

Set a cap on how much you can lose within a given period. Once the limit is reached, sahabet will automatically stop your gaming.

3

Session Time Limit

Set a maximum duration for each gaming session. When the time is up, sahabet will log you out or prompt you to take a break.

4

Cooling-Off Period

Set a cooling-off period of 24 hours to 6 weeks for a temporary break. You won't be able to game during this time, but your account will remain active.

5

Self-Exclusion

For long-term concerns, choose a self-exclusion period ranging from 6 months to permanent. Your account cannot be reactivated during this period.

6

Reality Check

At intervals you set yourself, sahabet will remind you how long you've been playing and what your net gains or losses are, so you can make informed decisions.

Recognize the Signs of Gaming Addiction

Gaming addiction can develop gradually and often goes unnoticed. Watch out for the signs below and use sahabet's support tools or seek professional advice if needed.

Gaming Beyond Budget: Finding yourself inclined to keep spending even after your set budget has run out.

Chasing Losses: Continuing to play repeatedly in an attempt to recover losses.

Hiding your gaming: Hiding from family or friends how much time or money you are spending.

Impact on work or studies: Neglecting daily responsibilities and obligations due to gaming.

Emotional Distress: Feeling anxious, irritable, or stressed when unable to play.

Gaming with borrowed money: Continuing to game by borrowing money or dipping into savings.

Can't Stop: Repeatedly trying but failing to cut back or stop gaming.

If one or more of the above signs apply to you, it may be the beginning of a problem. Seeking help is not a sign of weakness — it takes real strength. Sahabet is always here for you.
Self-Assessment — Is Your Gaming Under Control?

Ask yourself the questions below. Answer honestly.

1

Are you spending more on gaming than you planned?

2

Is gaming affecting your sleep, eating habits, or time with family?

3

Do you chase losses by continuing to play in an attempt to win back what you've lost?

4

Have the people close to you expressed concern about your gaming?

5

Have you tried repeatedly to take a break from gaming but found yourself unable to?

6

Is gaming interfering with your work, studies, or daily responsibilities?

If you answered "Yes" to 2 or more of the questions above, use sahabet's protection tools or contact our support team. It's always easier to address a problem while it's still small.

Protection of Minors

Sahabet strictly prevents anyone under 18 from registering or playing. This is the most critical part of sahabet's responsible gaming policy.

Age verification is mandatory at registration, and identity is confirmed through a national ID or passport during the KYC process. If an underage user creates an account for any reason, it is closed as soon as it is detected.

We advise parents to use parental control software at home and to monitor their children's device and internet usage. If you suspect a child or teenager is using sahabet, please notify our support team immediately — we will act swiftly.

  • Age Verification Required at Registration
  • Government-issued ID required for KYC
  • Suspicious Accounts Deactivated Immediately
  • Swift Action on Parental Reports
  • No data from minors is stored

Support Services & Contact

You don't have to face a gaming problem alone. Alongside Sahabet, there are organizations and services that offer free support.

Sahabet's dedicated support team is available 24 hours a day, 7 days a week. If you feel that gaming is having a negative impact on your life, reach out to us via Live Chat right away. Our representatives will assist you with complete confidentiality and without judgment.

Sahabet Support

Reach us via live chat 24/7. We're ready to help with gaming limits, self-exclusion, or any other support you need.

Email Support

For detailed concerns, contact us by email: [email protected] — You'll receive a response within 24 hours.

Completely Confidential: Your conversations with Sahabet's support team are kept completely confidential. We don't judge — we just help.
FAQ

Frequently Asked Questions About Responsible Gaming

After logging in, go to "Account Settings" or the "Responsible Gaming" section. You'll find options to set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately, while increasing one requires a 72-hour waiting period.

It depends on the type of self-exclusion chosen. Fixed-term self-exclusions (such as 6 months or 1 year) allow you to reactivate your account once the period ends — but not before. If you choose permanent self-exclusion, your account can never be recovered.

A Cooling-Off Period is a short-term break (24 hours to 6 weeks) during which your account remains active but gaming is disabled. Self-Exclusion is longer-term (6 months to permanent) and more strict — promotional communications are also suspended during this time.

Sahabet does not provide therapy or clinical treatment directly, but our support team can refer you to the right professional organizations. We offer free guidance and information, and can help activate account protection measures whenever needed.

Start with empathy — listen without judgment. Let them know about sahabet's responsible gaming tools and encourage them to seek professional help. If needed, reach out to our support team — we can guide family members and friends too.

Sahabet enforces strict age verification through registration checks and the KYC process. Parents also play an important role — use parental control software at home and monitor your child's devices. If you have any concerns, contact us right away.

Play Responsibly, Play Happily

Every gaming session at Sahabet is safe, transparent, and enjoyable. Register today and use our protection tools to set your own gaming limits.

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